Success Story
Large Company Leverages Ajuvo’s ServiceNow Experience to Automate Amazon Procurement

Direct Order Fulfillment Solution
Custom built Direct Order Fulfillment Solution and developed improved Global process using Service Catalog

Commodity Ordering
Streamlined Commodity Ordering and processes

Enhanced Efficiency
Greatly enhanced efficiency with reduced turnaround times and resource support, improved customer satisfaction
Some situations just can’t be addressed with out-of-the-box solutions: Complex, industry-specific processes, legacy and proprietary systems, unique operating environments, specialized security or regulatory issues. Where specialized functionality is required, AJUVO can develop custom ServiceNow processes and applications that operate seamlessly with the standard ServiceNow platform and applications.

AJUVO leveraged its deep experience with the ServiceNow Service Catalog to author a Direct Order solution that could be used for end-to-end order fulfillment
We helped a large company automate Amazon procurement. They found that purchasers were spending an inordinate amount of time ordering and re-ordering common, commodity items.
AJUVO leveraged its deep experience with the ServiceNow Service Catalog to author a Direct Order solution that could be used for end-to-end order fulfillment with any vendor that supports standard eProcurement technology. Requirements included support for multiple languages and currencies, ease of administration, order fulfillment notifications, governance/oversight, and the ability to accommodate and onboard additional supplier vendors.
The resulting Amazon Direct Order framework was launched with support for Amazon US and Amazon UK and created significant efficiencies in Amazon order processing. The Amazon Direct Order-ServiceNow solutions seamlessly initiates Amazon orders directly from ServiceNow Service Catalog requests, significantly reducing turnaround times, minimizing demand on Procurement resources, and improving end-user satisfaction. Additional vendor candidates are now pending integration into this framework.
The Amazon Direct Order-ServiceNow solutions seamlessly initiates Amazon orders directly from ServiceNow Service Catalog requests, significantly reducing turnaround times.
