Success Story
Award-winning Healthcare System Utilizes AJUVO’s Expertise to Implement Business Continuity Management (BCM)
Ease of use across business unit leads and end users
Leverage data and ensure current data is used at time of disaster or in a cyber event
Connect complex business and environments
Connect to a seamless and streamlined process to holistically understand risks and impacts in a major event
Establish repeatable and evergreen process
Quantifiably assess risks and impacts while ensuring rapid response and coordination to continue critical processes
This complex award-winning healthcare system in the Midwest consists of 13 hospitals and academic centers, and hundreds of clinical sites. It offers cutting-edge patient care with advanced innovations in the fields of cardiovascular care, oncology, neurology and neurosurgery, orthopedics, solid organ and soft tissue transplants, and women’s health. Continuously striving to improve, they wanted to enhance their resiliency posture for the entire organization.
AJUVO enhanced their resiliency posture to support the overall organization with a ServiceNow Business Continuity Management (BCM) implementation.
The customer was already a ServiceNow customer on a data maturity journey and desired to enhance their resiliency posture to support the overall organization with a ServiceNow Business Continuity Management (BCM) implementation. This customer has a strong commitment and focus on IT capabilities and the ability to quickly and appropriately respond to impacts affecting their ability provide quality patient care. They are using the BCM to perform regular Business Impact Analyses (BIA’s) and have Plans documented and maintained centrally on Platform.
This healthcare system provides the highest level of excellence for their patients and medical teams which now includes assurance around the availability of key IT services, applications, environments, and response / downtime procedures.
