What We Do

Managed Services

Maintain software, process, and data integrity over time with AJUVO Managed Services

Many times, your existing staff may not be experienced with a new technology or able to maintain new services or applications. You could hire contractors to provide the service. But, given a static or declining budget, this may be more expensive and provide less value in supporting your company’s ever-growing performance goals.

This is often true for small, medium, and large companies alike. Whether you’re a business executive or a seasoned IT pro, our managed services offerings target specific areas where we’ve seen customers have the biggest gaps, and where we can provide quick and effective benefit to your organization.

AJUVO CI Watch

Almost as inevitable as death and taxes is the erosion of CMDB performance over time. Out of box ServiceNow CMDBs provide a lot of suggested configurations, and it takes confidence to disable half of that. What if we eventually need that later!?

Internal expertise and capacity constraints, misconfigured and chatty Network Discovery application(s), and new and pressing business and technology priorities create an environment where your CMDB has so many artifacts that its just noise. Confidence in the CMDB plummets.

AJUVO’s CI Watch trifecta approach addresses all of these issues and sets your organization up for long term success.

Icon showing a plan.

Assess

  • Discover your CMDB and organizational capabilities
  • Recommend areas to improve CMDB value, optimize architecture, and reduce noise
  • Plan the path forward
Icon showing mountains.

Stabilize

  • Reach class rationalization consensus
  • Finalize governance design
  • Implement UX Simplification
  • Delete/retire CIs
  • Enact governance policies and procedures
Icon showing graphs on a computer.

Manage

  • Continuous monitoring of the health dashboard
  • Investigate the issue and identify the root cause using our methodology & specialized app
  • Correct data quality exception
Code on a computer screen.

AJUVO Virtual ServiceNow Administration

Many customers see the value of ServiceNow but don’t yet have the headcount to fully support it.  Or they’re looking to increase their capacity to keep up with the demands.  We’ve all been there – once the business starts to experience the power of the ServiceNow platform, the requests start piling up.

Our remote, virtual administration services are provided by experienced, certified, on-shore resources who can handle all the day-to-day requests, platform upgrades, and daily maintenance to keep your ServiceNow goals on track.

See more of what we do